Panasonic DMP-BD35, DMP-BD55 Operating Instruction

Limited Warranty ONLY FOR U S A

Limited Warranty ONLY FOR U S A

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RQT9243 or RQT9350

Limited Warranty (ONLY FOR U.S.A. )

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America

One Panasonic Way Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic Blu-ray Disc Player Limited Warranty

Limited Warranty Coverage
If your product does not work properly because of a defect in 
materials or workmanship, Panasonic Consumer Electronics 
Company or Panasonic Puerto Rico, Inc. (collectively referred to as 
“the warrantor”) will, for the length of the period indicated on the chart 
below, which starts with the date of original purchase (“Limited 
Warranty period”), at its option either (a) repair your product with new 
or refurbished parts, or (b) replace it with a new or a refurbished 
product. The decision to repair or replace will be made by the 
warrantor.

During the “Labor” Limited Warranty period there will be no charge for 
labor. During the “Parts” warranty period, there will be no charge for 
parts. You must mail-in your product during the warranty period. If 
non-rechargeable batteries are included, they are not warranted. This 
Limited Warranty only applies to products purchased and serviced in 
the United States or Puerto Rico. This Limited Warranty is extended 
only to the original purchaser and only covers product purchased as 
new. A purchase receipt or other proof of original purchase date is 
required for Limited Warranty service.

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. 
(787)-750-4300 or fax (787)-768-2910.

When shipping the unit carefully pack and send it prepaid, 
adequately insured and preferably in the original carton. Include a 
letter detailing the complaint and provide a day time phone and/or 
email address where you can be reached.

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY 
PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A 
SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF 
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. 
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT 
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in 
materials or workmanship, and DOES NOT COVER normal wear and 
tear or cosmetic damage. The Limited Warranty ALSO DOES NOT 
COVER damages which occurred in shipment, or failures which are 
caused by products not supplied by the warrantor, or failures which 
result from accidents, misuse, abuse, neglect, mishandling, 
misapplication, alteration, faulty installation, set-up adjustments, 
misadjustment of consumer controls, improper maintenance, power 
line surge, lightning damage, modification, or commercial use (such 
as hotel, office, restaurant, or other business), rental use of the 
product, or service by anyone other than a Factory Servicenter or 
other Authorized Servicer, or damage that is attributable to acts of 
God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED 
UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR 
IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL 
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR 
ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As 
examples, this excludes damages for lost time, cost of having 
someone remove or re-install an installed unit if applicable, travel to 
and from the servicer, loss of or damage to media or images, data or 
other recorded content. The items listed are not exclusive, but are for 
illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or 
consequential damages, or limitations on how long an implied Limited 
Warranty lasts, so the exclusions may not apply to you.

This Limited Warranty gives you specific legal rights and you may 
also have other rights which vary from state to state. If a problem with 
this product develops during or after the Limited Warranty period, you 
may contact your dealer or Servicenter. If the problem is not handled 
to your satisfaction, then write to the warrantor’s Consumer Affairs 
Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS 
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

As of January 2007

Product or Part Name

Parts

Labor

Blu-ray Disc Player

One (1) Year

One (1) Year

Customer Services Directory

Obtain Product Information and Operating Assistance; purchase Parts, Accessories, or obtain Literature by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (7262),

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 9 pm, EST.)

Panasonic Service and Technology Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY : 1-866-605-1277

Product Repairs

Centralized Factory Servicenter

MAIL TO:

Panasonic Service and Technology Company

410B Airport Road

Elgin, IL 60123-9333

Attention: BD/DVD Repair

Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter. Customers in Puerto Rico, please ship or 
carry in to location below (“Service in Puerto Rico”).

Service in Puerto Rico

Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910

DMP-BD55_35PP-RQT9243_ENG.book  42 ページ  2008年8月29日 金曜日 午前10時28分